RETURN & REFUND POLICY

KINGGM LLC
Effective Date: March 3, 2026

If you are not completely satisfied with your purchase, please review our return policy below. By placing an order on our website, you agree to the terms outlined in this Return & Refund Policy.

1. Hygiene Products – Mattress Protectors

Due to hygiene and health protection reasons, mattress protectors cannot be returned or refunded once worn, tried on, washed, or used.

We do not accept returns of mattress protectors that:

Have been worn or used

Have been tried on

Have been washed

Show signs of use

Have been removed from their hygienic protective packaging

This policy is strictly enforced to ensure the safety and hygiene of all customers.

If the product is defective or damaged upon arrival, please contact us within 7 days of delivery.

2. Non-Hygiene Products

Products that are not classified as hygiene items may be eligible for return if:

The return request is submitted within 30 days of delivery

The item is unused

The item is in original packaging

The item is in resellable condition

Returns sent without prior approval will not be accepted.

3. Return Authorization Required

All returns require prior approval.

To request a return, contact us at: info@veytaro.com

Please include:

Order number

Reason for return

Photos (if applicable)

If your return is approved, we will provide return instructions and the correct return address.

4. Important – Return Address Policy

The business address listed on our website:

3833 Powerline Rd, Suite 201
Fort Lauderdale, Florida 33309
United States

is not a return address.

Returns sent to this address will not be processed or refunded.

Customers must request return authorization and receive the correct return address via email before sending any item back.

5. Damaged or Incorrect Items

If you receive:

A damaged item

A defective product

The wrong item

You must contact us within 7 days of delivery at: info@veytaro.com

Include clear photos and your order number.

We may offer:

Replacement

Partial refund

Full refund

Store credit

at our discretion.

6. Return Shipping Costs

Unless the item is defective or incorrect, customers are responsible for return shipping costs.

Original shipping fees are non-refundable.

We are not responsible for lost or undelivered return shipments. We strongly recommend using trackable shipping.

7. Refund Processing

Once the returned item (if applicable) is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds are processed within 5–10 business days to the original payment method.

Bank processing times may vary.

8. Non-Returnable Items

The following items are non-returnable:

Worn or used mattress protectors

Opened hygiene products

Items marked “Final Sale”

Gift cards

9. Chargebacks & Abuse

If a chargeback is initiated without first contacting us to attempt resolution, we reserve the right to:

Dispute the chargeback

Provide proof of delivery and policy acceptance

Restrict future purchases

Fraudulent or abusive return behavior may result in refusal of service.

Contact Information

KINGGM LLC
3833 Powerline Rd, Suite 201
Fort Lauderdale, Florida 33309
United States

Email: info@veytaro.com